Have a call center that needs PCI DSS compliance, but not too sure where to start, then call one of North America’s leading Payment Card Industry Qualified Security Assessors (PCI-QSA), that’s Charles Denyer of NDB Advisory. Charles can be reached at 1-800-277-5415, ext. 705, or via email at cdenyer@ndbcpa.com. With years of working with call centers, you’ve now got a proven and trusted expert who’ll help you become compliant in a cost-effective and efficient manner. Call centers are being asked to become PCI DSS compliant more and more today, yet their “nexus” with cardholder data is often limited or disjointed, thus carving out an acceptable audit scope becomes critical, for which Charles can offer. From Requirement 1 through Requirement 12, it’s critically important to understand what’s in scope – and what’s not – regarding PCI compliance for call centers.
Additionally, call centers, like most service providers undertaking PCI DSS compliance, need to have in place a large number of documented information security, operational, and business specific policies and procedures, no exceptions. The PCI DSS mandates are very clear on this, and Charles can provide a customized set of templates for every policy and procedure required for PCI compliance for call centers. Additionally, it’s also important to note that penetration testing and vulnerability scans are mandated for PCI compliance for call centers, yet understanding – once again – the scope of the target hosts and relevant IP’s is crucial for cost-savings.
How about the use of VOIP, encryption and other issues regarding PCI compliance for call centers – all very important items to discuss regarding audit requirements, so call PCI-QSA Charles Denyer today for a free consultation regarding PCI compliance for call centers. Scope reduction on your assessment “can” be implemented, provided you work with a PCI-QSA who understands the “who, what, when, where and why” of PCI compliance for call centers. Call Charles at 1-800-277-5415, ext. 705, or email him at cdenyer@ndbcpa.com.
Author: Charles Denyer